The paperwork, in plain sight

Every document that governs your use of Liddie, public before you sign up.

Who you're dealing with

Liddie Payments S.A. is a company governed by the laws of the Republic of Panama. It operates a custodial cryptocurrency payment platform: payments are verified on-chain and credited to your balance, which you withdraw to addresses you whitelist.

The documents

Fifteen public documents, each with a plain-language summary. Every link opens the full text in the Liddie legal hub.

Core agreement

Terms of Service and Master Merchant Agreement

The master contract for using Liddie. It incorporates the rest of the pack by reference, so it is the place to start.

Read the document

Custody and Settlement Terms

How Liddie holds credited balances, how settlement and withdrawals work, and how the risk of loss is allocated.

Read the document

Fee Schedule

How fees are calculated, deducted, and collected, including the pass-through network cost.

Read the document

Refund, Reversal and Finality Policy

Which transactions are final, and how refunds and reversals are handled when they apply.

Read the document

Policies

Acceptable Use Policy

The conduct and business categories that are not allowed on Liddie, and the ones that require review first.

Read the document

Prohibited and Restricted Jurisdictions and Activities

The countries and activities where the service may not be used.

Read the document

AML, CFT and Sanctions Policy

How Liddie screens and monitors activity against anti-money-laundering, counter-terrorism-financing, and sanctions rules.

Read the document

Privacy Policy

What personal data Liddie processes, why, on what legal basis, and what rights you have over it.

Read the document

Cookie Policy

Which cookies and similar technologies are used and how you can control them.

Read the document

Everything else

Risk Disclosure Statement

What can go wrong with virtual assets and with the service itself, stated plainly. Read it before you rely on either.

Read the document

Electronic Communications and E-Sign Consent

Your agreement to receive contracts, records, and notices electronically.

Read the document

Data Processing Addendum

Controller and processor terms that apply when Liddie handles personal data about your customers.

Read the document

Complaints and Dispute Resolution Procedure

How to raise a complaint, how it is handled, and how disputes are resolved.

Read the document

Referral Programme Terms

The terms for earning and receiving rewards in the referral programme.

Read the document

Payer and Checkout Terms

The terms that apply to customers and donors who pay through a Liddie checkout.

Read the document

Your consent at sign-up

Creating an account requires accepting the Terms of Service and the Privacy Policy. The acceptance is recorded together with the document version and a timestamp, so both sides know exactly what was agreed and when.

Complaints and legal inquiries

If something has gone wrong, or you need to reach us formally, the procedure below describes how to raise it and how a dispute is resolved.

Read the complaints procedure

Take your first payment today

Signing up is free and takes minutes. You pay one flat fee when you get paid, and nothing when you do not.

Subject to onboarding review. Not available in all jurisdictions or business categories.